|
IMScart® is delivered with a
powerful
shipping module already integrated
but IMScart® can also can be easily customized for your
exact shipping needs. Our basic shipping module allows
shippers to base handling charges
on either a flat or percentage
rate. These rates can be manually
entered and cover the majority of
major shippers.
-
customer database to provide
order tracking, shipping
addresses and other advanced
features.
-
provides customized shipping
based on cost, weight and more
-
customers can have multiple
shipping addresses
The ability to handle more complex
shipping, barcodes, address
labeling, automated pick-up, etc,.
can be added by requesting one or
more of your preferred shippers
on-line tools options or we can
provide complete customization to
your shipping requirements.
Many
Order Fulfillment services can now
be accessed directly from IMScart.
Create and manage your orders,
inventory, shipments and credit
card payments and obtain reports
on returns, receiving, orders and
inventory levels without human
intervention. Ask us about adding
your fulfillment house.
If
you don't think that fulfillment,
customer care and supply chain
execution are important, think
again! Fulfillment matters.
Here are some interesting
statistics:
-
Of dissatisfied customers,
98% will never complain-they
will just leave.
-
Fortune Magazine says that
85% of dissatisfied customers
tell 9 people, while 13% tell 20
people.
-
In the next six years, 80%
of your customers will leave
you., 65% due to something you
did.
-
75% of the reasons customers
leave a company has nothing to
do with the product.
-
The average catalog company
retains 60% of its customers per
year.
-
Retention: The longer a
customer stays with you, the
more profit you make.
-
A 5% retention rate will
increase profits from 25%-55%.
-
However, a satisfied
customer tells 5 people
(Fortune).
Utilize Fulfillment as a:
-
Customer Retention
Contributor
-
Profit Generator
-
Strategic Competitive Weapon
-
Use the power of IMScart for
your order fulfillment
connections.
|
Most shopping carts just take
orders. IMScart lets you take
orders and ship them quickly, at
known costs with the top shippers
in the world.
Choose from our
selection of fulfillment house
connections or shipping modules
for your favorite shippers. |
We can readily customize
IMScart to your business shipping
requirements.
(Separate license agreements must
be signed with each shipper or
fulfillment house to access their
on-line systems.)
Send and receive faxes over the
Internet
Sign up for Virtual fax account
and send email and fax
confirmations online
If your fulfillment house or
shipper of choice is not currently
available we can easily add them.
In Focus |
